Job Description

HVAC Comfort Advisor / Outside Sales Representative

Astar Heating, Cooling, Plumbing & Electric | Middletown, NY

Astar is looking for a motivated HVAC Comfort Advisor / Outside Sales Representative to meet with homeowners, understand their heating and cooling needs, and help them select the right comfort solutions for their homes.

We’re open to several different backgrounds. You may be an experienced HVAC technician or installer who knows the equipment and is ready to move out of the tools and into sales. You may already have HVAC or mechanical sales experience. Or you may be a proven commission-based salesperson from another industry who knows how to build trust, follow a sales process, and close business.

What matters most is that you can connect with homeowners, understand their needs, communicate solutions clearly, and are motivated by the opportunity to earn based on your performance.

You’ll be backed by experienced service, installation, customer service, and operations teams so you can focus on providing a great customer experience and helping homeowners make confident decisions.

What You’ll Do

• Meet with homeowners to evaluate their heating, cooling, and indoor comfort needs.
• Assess existing HVAC systems and understand customer priorities around comfort, efficiency, reliability, and budget.
• Recommend appropriate HVAC replacement and upgrade options.
• Present equipment, financing, warranties, and installation options clearly and professionally.
• Prepare accurate proposals and estimates.
• Help customers understand the differences between available solutions without relying on high-pressure sales tactics.
• Follow up on open proposals and maintain consistent communication with prospective customers.
• Build trust with homeowners and guide them through the decision-making process.
• Coordinate sold projects with installation, customer service, and operations teams to ensure a smooth handoff.
• Maintain accurate customer notes, proposals, and sales activity in company systems.
• Stay current on HVAC equipment, products, promotions, financing programs, and available solutions.
• Consistently work toward sales, conversion, and revenue goals.

Who We’re Looking For

We’re open to candidates from three primary backgrounds:

• HVAC Technician or Installer ready to move into sales. You understand residential HVAC systems and enjoy working with customers. Previous sales experience is a plus, but not required.
• Sales professional with HVAC or mechanical experience. You have experience selling within the residential or commercial HVAC, mechanical, construction, or related industries.
• Experienced commission-based salesperson. You have 2+ years of successful sales experience, preferably in a commission, draw, or performance-based compensation environment. Automotive sales professionals and others accustomed to consultative, high-value purchases can translate well into this role.

Regardless of background, we’re looking for someone who:

• Communicates confidently and professionally with homeowners.
• Builds relationships and establishes trust quickly.
• Is comfortable asking questions, identifying needs, and recommending solutions.
• Is motivated by goals and performance-based earnings.
• Handles follow-up consistently rather than waiting for customers to call back.
• Can learn HVAC products and technical concepts when needed.
• Is organized and comfortable managing multiple opportunities at different stages of the sales process.
• Is comfortable using CRM systems, tablets, and digital sales tools.
• Has a valid driver’s license with an acceptable driving record.

Why Work at Astar?

• Strong earning potential tied to performance
• Company-generated customer opportunities
• Steady residential demand
• Established service and installation teams supporting the sales process
• Opportunity for experienced HVAC technicians and installers to transition into sales
• Training and development to help you strengthen both technical and sales skills
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Company-provided technology and sales resources
• Career advancement opportunities
• Support from customer service, operations, technicians, and installers

What Success Looks Like

Success in this role is about more than closing a sale.

You’ll understand what the homeowner is trying to accomplish, recommend solutions that make sense for their home and budget, communicate clearly, and follow through from the initial appointment through the handoff to installation.

For an HVAC technician or installer, this can be an opportunity to use the technical knowledge you’ve already built in a new way and create a different career path within the industry.

For an experienced salesperson, it’s an opportunity to bring your ability to build relationships, earn trust, and close business into an essential home-service industry with strong customer demand.

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